We only replace items if they are defective or damaged on arrival.
If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Please note that all returns are subject to a restocking fee of up to 25%. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Here are some helpful links that help you to claim your warranty and get your problem resolved. The warranty does not cover damages caused through misuse such as exposure to water, dropping the device or buyer's remorse. Each item will either be exchanged or a refund will be issued. All items come with a manufacturer warranty on any hardware and software defects.
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